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Showing 1 - 12 of 12 results for “marc lawrence”
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  • This Is Service Design Doing

    by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ...
    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Read more

    $30.99 USD

  • Teaching Mathematics Through Historically-Based Activities

    Experiments in French Classrooms

    Edited by Marc Moyon, Dominique Tournès, Snezana Lawrence ...
    Series series Education (R0)
    This edited volume examines how historical mathematical experiments can enrich mathematics education for children aged 9 to 12. It presents nine chapters across three domains: numbers and calculation, magnitude and measurement, and space and geometry. Each chapter follows a consistent structure, beginning with historical context and followed by classroom activities conducted in French schools. ... Read more

    $161.09 USD

  • A Choice of Murders

    Mystery Writers of America Presents: Classics, #7

    by Dorothy Salisbury Davis, Stanley Ellin, Robert Turner, Stephen Marlowe, Mignon G. Eberhardt, Ross Macdonald, John Basye Price, Ellery Queen, Ruthven Todd, Margaret Millar, Wenzell Brown, Robert Arthur, Anthony Gilbert, Anthony Boucher, Helen Kasson, Margaret Manners, Stuart Palmer, Lawrence G. Blochman, Andrew Garve, Marc Seymour, Lawrence Treat, James A. Kirch, Ryerson Johnson, Michael Gilbert ...
    Series Book 7 - Mystery Writers of America Presents: Classics
    WHEN IT COMES TO MURDER, THERE'S ALWAYS A CHOICE…The only thing more varied than how people are killed is the many, many ways people try to get away with this terrible crime. Now masterful mystery writer Dorothy Salisbury Davis brings together 23 classic stories of crime and suspense, whodunits and detective stories from some of the finest authors of the 1950s.Ross Macdonald's classic P.I. Lew ... Read more

    $4.99 USD or Free with Kobo Plus

  • Confronting the Climate Challenge

    U.S. Policy Options

    by Lawrence Goulder, Marc Hafstead ...
    Without significant reductions of greenhouse gas emissions, climate change will cause substantial damage to the environment and the economy. The scope of the threat demands a close look at the policies capable of reducing the harm. Confronting the Climate Challenge presents a unique framework for evaluating the impacts of a range of U.S. climate-policy options, both for the economy overall and for ... Read more

    $53.99 USD

  • What A President Should Know

    An Insider's View on How to Succeed in the Oval Office

    by Lawrence B. Lindsey ...
    The winner of the presidential election will need to get quickly up-to-speed on how to manage the government. What are the likely issues he will encounter on the first day in the Oval Office? What does he do about the cost of the Iraq War? He'll get blamed if there's another terrorist attack, so what does he need to do that first day and the days and weeks to come to realistically and prudently ... Read more

    $23.09 USD

  • Evergreen

    by Lawrence Quammen ...
    Illustrated by Marc Noreikas ...
    Evergreen is a lively story of 3 sisters, the daughters of Mama and Papa Hopkins, a family of mice. The Hopkins family lives in an old sawdust pile located behind the Hillendale Sawmill and Lumber Company in the small town of Evergreen, Georgia. Evergreen is a little south of north Georgia and a little west of east Georgia. This story follows Pouxie, Mouxie and Chrissie from birth to their early ... Read more

    $3.99 USD

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  • Murder Most Foul

    A Mystery Writers of America Classic Anthology, #9

    by Robert Bloch, Dorothy Salisbury Davis, Stanley Ellin, Robert L. Fish, Joe Gores, Allan Kim Lang, Patricia McGerr, Ross Macdonald, William P. McGivern, William F. Nolan, Charles Norman, Ellery Queen, Lawrence Treat, Hillary Waugh, Donald A. Wollheim ...
    Series Book 9 - A Mystery Writers of America Classic Anthology
    FIFTEEN STORIES ABOUT THE MOST HEINOUS CRIME OF ALL…Of all the crimes humankind can commit, the act of murder—of cold-bloodedly taking another human life—is often the most shocking, and can tear couples, families, and even entire towns apart.Mystery Writers of America is proud to present this volume in the Classics series, featuring fourteen stories by acclaimed writers, all exploring the terrible ... Read more

    $4.99 USD or Free with Kobo Plus

  • Good Services

    How to Design Services that Work

    by Lou Downe ...
    Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common ... Read more

    $18.99 USD

  • This is Service Design Thinking

    Basics-Tools-Cases

    Edited by Marc Stickdorn, Jakob Schneider ...
    This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about ... Read more

    $28.99 USD

  • UX Research

    Practical Techniques for Designing Better Products

    by Brad Nunnally, David Farkas ...
    One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common ... Read more

    $24.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The Service Organization

    How to Deliver and Lead Successful Services, Sustainably

    by Kate Tarling ...
    All organizations are becoming service organizations. But most weren’t built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the digital era the stakes are even higher, given how rapidly services change. Yet default working practices (governance, planning, funding, leadership, reporting, programme and team structures) inside ... Read more

    $18.99 USD

  • Information Architecture

    For the Web and Beyond

    by Louis Rosenfeld, Peter Morville, Jorge Arango ...
    Information architecture (IA) is far more challenging—and necessary—than ever. With the glut of information available today, anything your organization wants to share should be easy to find, navigate, and understand. But the experience you provide has to be familiar and coherent across multiple interaction channels, from the Web to smartphones, smartwatches, and beyond.To guide you through this ... Read more

    $36.79 USD

    Also available as: Audiobook

    Also available as: Audiobook