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  • The Elective Carnegie Community Engagement Classification

    Constructing a Successful Application for First-Time and Re-Classification Applicants

    The Carnegie Engagement Classification is designed to be a form of evidence-based documentation that a campus meets the criteria to be recognized as a community engaged institution. Editors John Saltmarsh and Mathew B. Johnson use their extensive experience working with the Carnegie Engagement Classification to offer a collection of resources for institutions that are interested in making a first ... Read more

    $28.79 USD or Free with Kobo Plus

  • CRM Fundamentals

    Series series Professional and Applied Computing (R0)
    CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully—including identifying goals, lining up the right people, planning projects, ... Read more

    $40.99 USD

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  • Getting to Diversity

    What Works and What Doesn’t

    “This book has the potential to change CEO mindsets, human resource practices, manager behavior, and employee well-being—if only enough people grab it and heed its powerful messages.” —Rosabeth Moss Kanter, author of Think Outside the Building“Dobbin and Kalev have spent their careers studying why diversity initiatives fail and what it takes to fix them. Their data-driven book doesn’t just ... Read more

    $15.89 USD

  • Understanding and Managing Public Organizations

    Series series Essential Texts for Nonprofit and Public Leadership and Management
    Discover the latest insights in organization theory from a comprehensive and masterful volumeUnderstanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in the United States and other nations.The 6th Edition of Understanding and Managing Public ... Read more

    $56.00 USD

  • Collaborating for Our Future

    Multistakeholder Partnerships for Solving Complex Problems

    Organizations turn to multistakeholder partnerships (MSPs) to meet challenges that they cannot handle alone. By tapping the resources of diverse stakeholders, MSPs develop the capability to address complex issues and problems, such as health care delivery, poverty, human rights, watershed management, education, sustainability, and innovation. This book provides a comprehensive understanding of ... Read more

    $82.79 USD

  • The Essential Department Chair

    A Comprehensive Desk Reference

    Series Book 132 - Jossey-Bass Resources for Department Chairs
    THE ESSENTIAL DEPARTMENT CHAIRThis second edition of the informative and influential The Essential Department Chair offers academic chairs and department heads the information they need to excel in their roles. This book is about the "how" of academic administration: for instance, how do you cultivate a potential donor for much-needed departmental resources? How do you persuade your department ... Read more

    $42.00 USD

  • Using Quality Benchmarks for Assessing and Developing Undergraduate Programs

    Using Quality Benchmarks for Assessing and Developing Undergraduate ProgramsUsing Quality Benchmarks for Assessing and Developing Undergraduate Programs introduces selected performance criteria-benchmarks-to assist undergraduate programs in defining their educational goals and documenting their effectiveness.The book explores the attributes of undergraduate programs by focusing on educationally ... Read more

    $44.00 USD

  • Public Value and Public Administration

    Series series Public Management and Change series
    Governments and nonprofits exist to create public value. Yet what does that mean in theory and practice?This new volume brings together key experts in the field to offer unique, wide-ranging answers. From the United States, Europe, and Australia, the contributors focus on the creation, meaning, measurement, and assessment of public value in a world where government, nonprofit organizations, ... Read more

    $38.69 USD or Free with Kobo Plus

  • Becoming an Engaged Campus

    A Practical Guide for Institutionalizing Public Engagement

    Becoming an Engaged Campus offers campus leaders a systematic and detailed approach to creating an environment where public engagement can grow and flourish. The book explains not only what to do to expand community engagement and how to do it, but it also explores how to document, evaluate, and communicate university engagement efforts.Praise for Becoming an Engaged Campus"This provocative yet ... Read more

    $39.00 USD

  • Ethical Practice of Social Media in Public Relations

    Series series Routledge Research in Public Relations
    Given the high rate of social media use by the public, organizations are compelled to engage with key audiences through these outlets. Social media engagement requires organizations to actively participate with public groups, and this highly-interactive exchange raises a new set of ethical concerns for communicators. In this rapidly changing communications environment, the long-term implications ... Read more

    $69.99 USD

  • Diversity Managers: Angels of Mercy or Barbarians at the Gate

    An Evidence-Based Assessment of the Relationship Between Diversity Management and Organizational Effectiveness

    Diversity managers who want to integrate cost-effective, battle-tested initiatives dont have enough tools and resources to identify and apply best practices to actual work situations. These programs demand time, energy, and moneyand the empirical evidence about outcomes is limited. The few studies out there contradict each other, which can make it nearly impossible to determine what practices to ... Read more

    $4.99 USD

  • Improving Schools through Community Engagement

    A Practical Guide for Educators

    Engage your community and help students achieve their full potential!Americans see public schools as a critical community resource and rank education as a priority second only to the economy. How can educators harness this public interest in education to bring parents, families, and communities to action for our schools? Improving Schools Through Community Engagement addresses these questions and ... Read more

    $10.99 USD