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Roots, Relationships, and Results

by Shawn Moon, Jon Laudie, Cameron Moon ...

WHAT IF THE MOST IMPORTANT WORK OF LEADERSHIP ISN'T WHAT YOU ACHIEVE, BUT WHO YOU BECOME?In Roots, Relationships, and Results, Shawn D. Moon, Jon Laudie, and Cameron Moon challenge the familiar formula of leadership. Their research across industries surfaces one truth: lasting results don't come from pressure, position, or personality. They grow from deeper roots.Who you become is shaped in the ... Read more

$9.99 USD

WHAT IF THE MOST IMPORTANT WORK OF LEADERSHIP ISN'T WHAT YOU ACHIEVE, BUT WHO YOU BECOME?In Roots, Relationships, and Results, Shawn D. Moon, Jon Laudie, and Cameron Moon challenge the familiar formula of leadership. Their research across industries surfaces one truth: lasting results don't come from pressure, position, or personality. They grow from deeper roots.Who you become is shaped in the
... Read more
Leading Loyalty

Cracking the Code to Customer Devotion

by Sandy Rogers, Leena Rinne, Shawn Moon ...

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.**To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone ... Read more

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In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.**To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone
... Read more

Also available as: Audiobook
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Leading Loyalty

Cracking the Code to Customer Devotion

by Sandy Rogers, Leena Rinne, Shawn Moon ...

Narrated by Lisa Larsen ...

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6 hours 39 min

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.**To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone ... Read more

$23.99 USD

Also available as: eBook

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.**To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone
... Read more

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Roots, Relationships, and Results

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