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“jenna m blanche”

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  • Operational Risk Management

    Organizational Controls and Incentive System Design

    de Jasmijn Bol, PhD, Jenna M. Blanche ...
    To remain viable, let alone competitive, organizations must manage risks. In this book, we explore the concept of operational risk as well as the mechanisms used to diminish the impact and occurrence of risks: the organizational control system. Since the scope and scale of operational risks are unique to each organization, our objective is to explain the theory behind why and how managers respond ... Leer más

    $12.99 USD

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  • Competitive Advantage

    Creating and Sustaining Superior Performance

    de Michael E. Porter ...
    Now beyond its eleventh printing and translated into twelve languages, Michael Porter’s The Competitive Advantage of Nations has changed completely our conception of how prosperity is created and sustained in the modern global economy. Porter’s groundbreaking study of international competitiveness has shaped national policy in countries around the world. It has also transformed thinking and action ... Leer más

    $31.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Harvard Business Review on Increasing Customer Loyalty

    de Harvard Business Review ...
    How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:- Turn angry customers into loyal advocates- Get more people to ... Leer más

    $15.89 USD o gratis con Kobo Plus

  • Delivering Quality Service

    de Valarie A. Zeithaml ...
    Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a ... Leer más

    $12.99 USD

  • Marketing for Financial Advisors: Build Your Business by Establishing Your Brand, Knowing Your Clients and Creating a Marketing Plan

    de Eric T. Bradlow, Keith E. Niedermeier, Patti Williams ...
    To financial advisors who ask, “Who has the time and money for marketing?” the authors have an important piece of advice: Treat your practice like a small business, or you will be put out of business.In an economy in flux, prospective clients are hesitant to put their financial future in the hands of just anyone. This is where Marketing for Financial Advisors comes in. The definitive marketing ... Leer más

    $28.79 USD

  • HBR's 10 Must Reads 2016

    The Definitive Management Ideas of the Year from Harvard Business Review (with bonus McKinsey AwardWinning article "Profits Without Prosperity) (HBRs 10 Must Reads)

    de Harvard Business Review, Herminia Ibarra, Marcus Buckingham, Donald N. Sull, Richard D'Aveni ...
    Series series HBR's 10 Must Reads
    A year’s worth of management wisdom, all in one place.We’ve examined the ideas, insights, and best practices from the past year of Harvard Business Review to bring you the latest, most significant thinking driving business today. With authors from Marcus Buckingham to Herminia Ibarra and company examples from Google to Deloitte, this volume brings the most current and important management ... Leer más

    $17.99 USD o gratis con Kobo Plus

  • Perfect Phrases for Performance Reviews

    de Robert Bacal, Douglas Max ...
    Series series Perfect Phrases Series
    Hands-on help for quicklyand persuasivelywriting company-mandated performance appraisalsWriting performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. ... Leer más

    $8.59 USD

  • The Boston Consulting Group on Strategy

    Classic Concepts and New Perspectives

    Edición de Carl W. Stern, Michael S. Deimler ...
    A collection of the best thinking from one of the most innovative management consulting firms in the worldFor more than forty years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm's best ideas on strategy with fresh ideas, insights, and practical lessons for managers, ... Leer más

    $23.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • The Physics of Business Growth

    Mindsets, System, and Processes

    de Edward Hess, Jeanne Liedtka ...
    Organic business growth is governed by its own natural laws—underlying truths that set the stage for growth and innovation, much in the way that Einstein's law of relativity accounts for the movement of objects in the space-time continuum. The most fundamental law is that uncertainty is the only certainty. Dominating forces are ambiguity and change; the processes at work involve exploration, ... Leer más

    $17.09 USD

  • Transforming Performance Measurement

    Rethinking the Way We Measure and Drive Organizational Success

    de Dean Spitzer ...
    Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used.Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business ... Leer más

    $9.99 USD

  • Developing Winning Brand Strategies

    de Lars Finskud ...
    This outstanding new title introduces at a high level the actual relationships between branding, strategy, and corporate performance. It provides a fresh perspective on, and approach for, developing robust customer-focused strategy and describes the important role of the brand in competing successfully for stakeholder choice. Developing Winning Brand Strategies adds significant value providing a ... Leer más

    $6.29 USD

  • Business Model Renewal: How to Grow and Prosper by Defying Best Practices and Reinventing Your Strategy

    de Linda Gorchels ...
    Forget “business as usual.”Don’t believe everything you read about “best practices.”There is no “magic bullet.”When your market changes, you have to change your strategy and take control of your own success. You have to renew your business model.In a global market that is constantly evolving, you can’t expect “magic bullets” or “best practices”—or any stand-alone business philosophy that many ... Leer más

    $19.49 USD