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  • Navigating Your Career in ServiceNow: From First Steps to Strategic Growth

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    Series series Professional and Applied Computing (R0)
    “Navigating Your Career in ServiceNow: From First Steps to Strategic Growth” offers a clear and actionable roadmap for anyone looking to enter or advance in one of today’s fastest-growing enterprise platforms. Whether you're just starting out or transitioning from another field, this book helps you understand the ServiceNow platform, choose your career path, and become job-ready with the right ... Leer más

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  • ServiceNow’s Intelligent IT Service Management

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    Series series Professional and Applied Computing (R0)
    This book explores how ServiceNow’s AI capabilities are reshaping IT Service Management by enabling smarter, faster, and more efficient service delivery. It provides a practical guide to leveraging features like Predictive Intelligence, Virtual Agents, and Now Assist to elevate traditional ITSM processes. Emphasizing the importance of strategic planning and thoughtful implementation, it equips ... Leer más

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  • The Chief AI Officer's Handbook

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