Management Science in Management & Leadership & Business & Finance eBooks

Into the Raging Sea

Thirty-Three Mariners, One Megastorm, and the Sinking of El Faro

by Rachel Slade ...

A NATIONAL BESTSELLERA NEW YORK TIMES NOTABLE BOOKAN NPR BEST BOOK OF THE YEARONE OF JANET MASLIN’S MUST-READ BOOKS OF THE SUMMERA NEW YORK TIMES EDITOR'S CHOICEONE OF OUTSIDE MAGAZINE’S BEST BOOKS OF THE SUMMERONE OF AMAZON'S BEST NONFICTION BOOKS OF THE YEAR SO FAR“A powerful and a... ... Read more

Was $14.99 USD Now $2.99 USD

A NATIONAL BESTSELLERA NEW YORK TIMES NOTABLE BOOKAN NPR BEST BOOK OF THE YEARONE OF JANET MASLIN’S MUST-READ BOOKS OF THE SUMMERA NEW YORK TIMES EDITOR'S CHOICEONE OF OUTSIDE MAGAZINE’S BEST BOOKS OF THE SUMMERONE OF AMAZON'S BEST NONFICTION BOOKS OF THE YEAR SO FAR“A powerful and a...
... Read more
Influence, New and Expanded

The Psychology of Persuasion

by Robert B. Cialdini, PhD ...

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the ... Read more

$20.99 USD

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the
... Read more
The Dictionary of Body Language

A Field Guide to Human Behavior

by Joe Navarro ...

From the world’s #1 body language expert* comes the essential book for decoding human behaviorJoe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and ... Read more

$2.99 USD

From the world’s #1 body language expert* comes the essential book for decoding human behaviorJoe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and
... Read more
Anti-Money Laundering in a Nutshell

Awareness and Compliance for Financial Personnel and Business Managers

by Kevin Sullivan ...

Series series Economics and Finance (R0)
Anti–Money Laundering in a Nutshell is a concise, accessible, and practical guide to compliance with anti–money laundering law for financial professionals, corporate investigators, business managers, and all personnel of financial institutions who are required, under penalty of hefty fines, to get anti–money laundering training. This new edition of Anti-Money Laundering will update the topics ... Read more

$23.79 USD

Anti–Money Laundering in a Nutshell is a concise, accessible, and practical guide to compliance with anti–money laundering law for financial professionals, corporate investigators, business managers, and all personnel of financial institutions who are required, under penalty of hefty fines, to get anti–money laundering training. This new edition of Anti-Money Laundering will update the topics
... Read more
Critical Systems Thinking

A Practitioner's Guide

by Michael C. Jackson ...

Understand the full range of systems approaches and how to use them with this innovative overview.Leaders and managers face increasing complexity and uncertainty because technical, organizational, socio-cultural, political, and environmental issues have become intensely interconnected. Systems thinking is recognized as the essential competence for managing complexity. As the demand for systems ... Read more

$38.00 USD

Understand the full range of systems approaches and how to use them with this innovative overview.Leaders and managers face increasing complexity and uncertainty because technical, organizational, socio-cultural, political, and environmental issues have become intensely interconnected. Systems thinking is recognized as the essential competence for managing complexity. As the demand for systems
... Read more
Radical Candor: Fully Revised & Updated Edition

Be a Kick-Ass Boss Without Losing Your Humanity

by Kim Scott ...

* New York Times and Wall Street Journal bestseller multiple years running* Translated into 20 languages, with more than half a million copies sold worldwide* A Hudson and Indigo Best Book of the Year* Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen RubinRadical Candor has been embraced around the world by leaders of every stripe a... ... Read more

$16.99 USD or Free with Kobo Plus

* New York Times and Wall Street Journal bestseller multiple years running* Translated into 20 languages, with more than half a million copies sold worldwide* A Hudson and Indigo Best Book of the Year* Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen RubinRadical Candor has been embraced around the world by leaders of every stripe a...
... Read more
The First-Time Manager

by Jim McCormick ...

Series series First-Time Manager Series
The trusted management classic and go to guide for anyone facing new responsibilities as a first time manager.Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people.The updated seventh edition delivers new information that ... Read more

$15.99 USD

The trusted management classic and go to guide for anyone facing new responsibilities as a first time manager.Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people.The updated seventh edition delivers new information that
... Read more
Never Split the Difference

Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz ...

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former ... Read more

$22.99 USD

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former
... Read more
Streetlights and Shadows

Searching for the Keys to Adaptive Decision Making

by Gary A. Klein ...

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for ... Read more

$19.99 USD

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for
... Read more
When to Rob a Bank

...And 131 More Warped Suggestions and Well-Intended Rants

by Steven D. Levitt, Stephen J. Dubner ...

In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an international sensation, ... Read more

$8.99 USD

In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an international sensation,
... Read more
Service Quality and Management

Edited by Bernd Stauss, Jos Lemmink, Paul Kunst ...

Series series Business and Management (R0)
Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming a business in itself. Television shows that are based on customer complaints about services are ... Read more

$49.49 USD

Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming a business in itself. Television shows that are based on customer complaints about services are
... Read more
Meeting Design

For Managers, Makers, and Everyone

by Kevin M. Hoffman ...

Meetings don’t have to be painfully inefficient snoozefests—if you design them. Meeting Design will teach you the design principles and innovative approaches you’ll need to transform meetings from boring to creative, from wasteful to productive. Meetings can and should be indispensable to your organization; Kevin Hoffman will show you how to design them for success. ... Read more

$34.99 USD

Meetings don’t have to be painfully inefficient snoozefests—if you design them. Meeting Design will teach you the design principles and innovative approaches you’ll need to transform meetings from boring to creative, from wasteful to productive. Meetings can and should be indispensable to your organization; Kevin Hoffman will show you how to design them for success.
... Read more
Management

by Alberto Silva ...

This book presents managerial concepts and theory in a clear and concise way. It provides a quick and easy guide to students in MBA programs or similar, serving as a companion to the management textbooks used in those programs. Besides serving as a support for graduate studies, this book can also be useful as a reference manual for practicing managers who wish to gain an overview of the concepts ... Read more

$8.99 USD

This book presents managerial concepts and theory in a clear and concise way. It provides a quick and easy guide to students in MBA programs or similar, serving as a companion to the management textbooks used in those programs. Besides serving as a support for graduate studies, this book can also be useful as a reference manual for practicing managers who wish to gain an overview of the concepts
... Read more
黑天鵝效應(擴充新版)

如何及早發現最不可能發生但總是發生的事

by 納西姆‧尼可拉斯‧塔雷伯 ...

Translated by 林茂昌 ...

Series Book 51 - FROM
在極端世界生存的10個原則，徹底改變你的世界觀所謂黑天鵝，是指看似極不可能發生的事件，它具三大特性：不可預測性；衝擊力強大；以及，一旦發生之後，我們會編造出某種解釋，使它看起來不如實際上那麼隨機，而且更易於預測。Google的驚人成就就是一個黑天鵝事件；九一一也是。作者認為黑天鵝潛藏在幾乎每一件事的背後——從宗教之興起，到我們個人生活中的大小事件。為什麼要等到事情發生之後，我們才認得出黑天鵝現象呢？部分的答案是，在應該注意普遍現象時，人們長久以來卻習慣注意特定事件。我們習慣注意已經知道的事情，卻一而再再而三忽略我們所不知道的事情。因此，我們無法真正地評估機會；我們很容易將事情簡化、予以敘述、分類；而且我們不夠開放，沒能珍視那些能夠想像「不可能事物」的人。多年來，作者一直在研究我們是怎樣欺騙自己，以為自己知道的比實際上知道的還多。我們總是只看到無足輕重的事情 ... Read more

$11.08 USD

在極端世界生存的10個原則，徹底改變你的世界觀所謂黑天鵝，是指看似極不可能發生的事件，它具三大特性：不可預測性；衝擊力強大；以及，一旦發生之後，我們會編造出某種解釋，使它看起來不如實際上那麼隨機，而且更易於預測。Google的驚人成就就是一個黑天鵝事件；九一一也是。作者認為黑天鵝潛藏在幾乎每一件事的背後——從宗教之興起，到我們個人生活中的大小事件。為什麼要等到事情發生之後，我們才認得出黑天鵝現象呢？部分的答案是，在應該注意普遍現象時，人們長久以來卻習慣注意特定事件。我們習慣注意已經知道的事情，卻一而再再而三忽略我們所不知道的事情。因此，我們無法真正地評估機會；我們很容易將事情簡化、予以敘述、分類；而且我們不夠開放，沒能珍視那些能夠想像「不可能事物」的人。多年來，作者一直在研究我們是怎樣欺騙自己，以為自己知道的比實際上知道的還多。我們總是只看到無足輕重的事情
... Read more
The New Extraordinary Leader, 3rd Edition: Turning Good Managers into Great Leaders

Turning Good Managers into Great Leaders

by John H. Zenger, Joseph Folkman ...

The classic for managers seeking to hone their leadership skills into a C-Suite positionUpdated with copious new research conducted over the past ten years, this landmark work provides everything you need to transform yourself from an effective manager to an extraordinary leader.In addition to the time-proven methods and approaches that has made The New Extraordinary Leader one of the most popular ... Read more

$28.79 USD

The classic for managers seeking to hone their leadership skills into a C-Suite positionUpdated with copious new research conducted over the past ten years, this landmark work provides everything you need to transform yourself from an effective manager to an extraordinary leader.In addition to the time-proven methods and approaches that has made The New Extraordinary Leader one of the most popular
... Read more
Warehouse Management

The Definitive Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse

by Gwynne Richards ...

How can you lead warehouse transformation while cutting cost and complexity?As automation, AI and data-led processes redefine logistics, Warehouse Management by Gwynne Richards is the definitive guide for senior operations leaders looking to modernize warehouse strategy and deliver long-term value.Fully updated for its fifth edition, this bestselling book equips warehouse managers, logistics ... Read more

$58.99 USD

How can you lead warehouse transformation while cutting cost and complexity?As automation, AI and data-led processes redefine logistics, Warehouse Management by Gwynne Richards is the definitive guide for senior operations leaders looking to modernize warehouse strategy and deliver long-term value.Fully updated for its fifth edition, this bestselling book equips warehouse managers, logistics
... Read more
Design Thinking for the Greater Good

Innovation in the Social Sector

by Jeanne Liedtka, Daisy Azer, Randy Salzman ...

Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten ... Read more

$21.59 USD

Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten
... Read more
Persuasive Leadership

Mastering the Art of Influence in Business and in Life

by Alinka Rutkowska, Aga Marecka, Albin Kälin, Alfredo Narez, Ann Sheu and Sunny Sheu, Araj Hassan, Beverly Jenkins, Bob Philips, Bryan Howard, Buster Arnwine, Casel Burnett, Daniel Mangena, Euran Daniels, Hamsa Buvaraghan, James Fountain, Dr. Janine Martins, Jason Sharp, Marley Majcher, Dr. Mart McClellan and Tim Streid, Matthew Rolnick, Patrick Grimes, Rakshith Srinivasan, Dr. Sam Swapn, Sandeep Pandya, Sanjjeev K Singh, Dr. Steven Kringold, Thierry Nguyen, Tom Sullivan, Torund Bryhn, Udo Ukonjo ...

Do you crave the power to unlock your full leadership potential? Do you want to master the art of persuasion to lead and inspire others?In the world of Persuasive Leadership, we dive deep into the wisdom of top business visionaries who've harnessed the magic of persuasion to elevate their collaborative prowess and achieve unparalleled success. This book isn't just for the corporate elite – it's a ... Read more

$0.99 USD

Do you crave the power to unlock your full leadership potential? Do you want to master the art of persuasion to lead and inspire others?In the world of Persuasive Leadership, we dive deep into the wisdom of top business visionaries who've harnessed the magic of persuasion to elevate their collaborative prowess and achieve unparalleled success. This book isn't just for the corporate elite – it's a
... Read more
Reinvent

Navigating Business Transformation in a Hyperdigital Era

by Faisal Hoque ...

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business: ... Read more

$8.69 USD or Free with Kobo Plus

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business:
... Read more
Focus

The Hidden Driver of Excellence

by Daniel Goleman ...

New York Times Bestseller“A powerful guide for taking control of our attention.” —Tony Schwartz, author of The Power of Full Engagement and CEO of The Energy ProjectFrom the author of the #1 international bestseller Emotional Intelligence, comes a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: attention.For more than two decades, psychologist ... Read more

$10.99 USD

New York Times Bestseller“A powerful guide for taking control of our attention.” —Tony Schwartz, author of The Power of Full Engagement and CEO of The Energy ProjectFrom the author of the #1 international bestseller Emotional Intelligence, comes a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: attention.For more than two decades, psychologist
... Read more
Everybody Lies

Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are

by Seth Stephens-Davidowitz ...

An Economist Best Book of the YearA PBS NewsHour Book of the YearAn Entrepeneur Top Business BookAn Amazon Best Book of the Year in Business and LeadershipNew York Times BestsellerForeword by Steven Pinker, author of The Better Angels of our NatureBlending the informed analysis of The Signal and the Noi... ... Read more

$10.99 USD

An Economist Best Book of the YearA PBS NewsHour Book of the YearAn Entrepeneur Top Business BookAn Amazon Best Book of the Year in Business and LeadershipNew York Times BestsellerForeword by Steven Pinker, author of The Better Angels of our NatureBlending the informed analysis of The Signal and the Noi...
... Read more
Difficult Conversations

How to Discuss What Matters Most

by Douglas Stone, Bruce Patton, Sheila Heen ...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations ... Read more

$14.99 USD

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations
... Read more
Competitive Strategy

Techniques for Analyzing Industries and Competitors

by Michael E. Porter ...

Now nearing its sixtieth printing in English and translated into nineteen languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world. Electrifying in its simplicity—like all great breakthroughs—Porter’s analysis of industries captures the complexity of industry competition in five underlying forces. Porter ... Read more

$34.99 USD

Now nearing its sixtieth printing in English and translated into nineteen languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world. Electrifying in its simplicity—like all great breakthroughs—Porter’s analysis of industries captures the complexity of industry competition in five underlying forces. Porter
... Read more
Leadership DNA

Shaping A Thriving Business Culture

by Alinka Rutkowska, Abdul Azize Hossen, Brandon C. Blewett ...

Leadership DNA: Shaping a Thriving Business Culture showcases the real stories, insights, and strategies of successful leaders across industries. Whether you're a seasoned executive, a growing entrepreneur, or an aspiring business professional, this essential anthology offers actionable guidance to help you thrive in today's fast-paced world.In Leadership DNA, you will discover:How a tech ... Read more

$0.99 USD

Leadership DNA: Shaping a Thriving Business Culture showcases the real stories, insights, and strategies of successful leaders across industries. Whether you're a seasoned executive, a growing entrepreneur, or an aspiring business professional, this essential anthology offers actionable guidance to help you thrive in today's fast-paced world.In Leadership DNA, you will discover:How a tech
... Read more

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