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The Complete Idiot's Guide to Great Customer Service

by Ron Karr ...

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how ... Read more

$8.99 USD

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how
... Read more
Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

by Ron Karr ...

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can ... Read more

$15.00 USD

Also available as: Audiobook

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can
... Read more

Also available as: Audiobook
Audiobook

Audiobook

Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

by Ron Karr ...

Narrated by Ron Karr ...

Unabridged

6 hours 51 min

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ... Read more

Was $27.99 USD Now $20.99 USD or Free with Kobo Plus

Also available as: eBook

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell
... Read more

Also available as: eBook
Black Cat Weekly #163

by Ron Miller, Karr Phyllis Ann, Dave Zeltserman, Joseph D’Agnese, C.S. Dines, E.C. Tubb, Hal Charles, John S. Glasby, G. Sidney Paternoster, John Gregory Betancourt ...

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And ... Read more

$2.99 USD or Free with Kobo Plus

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And
... Read more
Black Cat Weekly #238

by Charles Hal, Larsen Tom, Miller Ron, Richardson Lee, Karr Phyllis Ann, Cogswell Theodore R., Ullman James Michael, Forrest A.E., Poate Ernest M. ...

Series Book 238 - Black Cat Weekly
This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the ... Read more

$2.99 USD or Free with Kobo Plus

This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the
... Read more
Return to Skull Island

by Ron Miller, Darrell Funk ...

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations ... Read more

$3.99 USD

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations
... Read more
Black Cat Weekly #181

by Ron Miller, Neil S. Plakcy, Josh Pachter, Adam Meyer, Larry Hodges, Hal Charles, E.C. Tubb, Lin Carter, Nelson S. Bond, John G. Brandon ...

This time, we have another jam-packed issue, and it’s overstuffed with three novels (okay, one of them’s a short novel, but still…) by Ron Miller (featuring Velda, his series private eye), John G. Brendan (a well-respected British writer of Golden Age mysteries), and Lin Carter (wrapping up his epic Gondwane saga). Fear not! We didn’t forget the short stories. We also have great tales from Neil S. ... Read more

$2.99 USD or Free with Kobo Plus

This time, we have another jam-packed issue, and it’s overstuffed with three novels (okay, one of them’s a short novel, but still…) by Ron Miller (featuring Velda, his series private eye), John G. Brendan (a well-respected British writer of Golden Age mysteries), and Lin Carter (wrapping up his epic Gondwane saga). Fear not! We didn’t forget the short stories. We also have great tales from Neil S.
... Read more
A Company of Heroes Book One: The Stonecutter

by Ron Miller ...

Series Book 1 - A Company of Heroes
She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the ... Read more

$3.99 USD

She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the
... Read more
Unpacking The Parables

The Wisdom Teachings Of Jesus

by Ron Miller ...

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you ... Read more

$9.99 USD or Free with Kobo Plus

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you
... Read more
Natural Satellites

The Book of Moons

by Ron Miller ...

Illustrated by Ron Miller ...

For centuries, astronomers have placed a special importance on the other planets of the solar system. But with the advent of spacecraft and the tremendous missions undertaken by the Voyager and Cassini probes, astronomers have discovered that the natural satellites of the planets—the solar system's moons—are some of the most extraordinary places imaginable. There are moons with towering geysers, ... Read more

$8.69 USD

For centuries, astronomers have placed a special importance on the other planets of the solar system. But with the advent of spacecraft and the tremendous missions undertaken by the Voyager and Cassini probes, astronomers have discovered that the natural satellites of the planets—the solar system's moons—are some of the most extraordinary places imaginable. There are moons with towering geysers,
... Read more
Bang!

The Art, History, and Science of Fireworks

by Ron Miller ...

Pyrotechnics are all around us—and they have been for generations.The science and craft of creating fireworks is called pyrotechnics. The word comes from two Greek words: pyro, meaning "fire," and techne, meaning "art." The art of fire. Have you ever seen or used a pyrotechnic device? Maybe you’ve held a sparkler at a wedding, attended a fireworks show to ring in the new year, or even simply ... Read more

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Pyrotechnics are all around us—and they have been for generations.The science and craft of creating fireworks is called pyrotechnics. The word comes from two Greek words: pyro, meaning "fire," and techne, meaning "art." The art of fire. Have you ever seen or used a pyrotechnic device? Maybe you’ve held a sparkler at a wedding, attended a fireworks show to ring in the new year, or even simply
... Read more
To the Stars

The Story of NASA

by Ron Miller ...

“At NASA, our eyes are not just focused on the stars but also fixated on the sky.” –NASA Administrator Bill Nelson“NASA’s future will continue to be a story of human exploration, technology, and science.... We will continue to try to answer the question, ‘Are we alone?’” –NASAIn 1915 the US Congress created the National Advisory Committee for Aeronautics (NACA). The committee’s first goal was to ... Read more

$8.69 USD

“At NASA, our eyes are not just focused on the stars but also fixated on the sky.” –NASA Administrator Bill Nelson“NASA’s future will continue to be a story of human exploration, technology, and science.... We will continue to try to answer the question, ‘Are we alone?’” –NASAIn 1915 the US Congress created the National Advisory Committee for Aeronautics (NACA). The committee’s first goal was to
... Read more